No Additional hardware needed
Passenger Meal Order
Ditto's Intelligent Edge Platform enables iOS and Android devices to talk directly to flight attendant apps without paid internet or hardware.
- Passenger Orders Meal from Mobile App
- With Ditto, the airline app can display menus and order information in real-time
- Cabin Crew Receives Order and Confirms
- Receive passenger, seat, and order information
- Cabin Crew Member Delivers Meal to Passenger
- Passengers can easily and safely receive their orders
Interested in Meal Order?
Ask us about our SkyService demo
Enhance cabin crew collaboration while providing passengers a world-class meal ordering experience that does not require any internet connectivity.
Schedule a Meal Order Demo
Order from Anywhere
Pre-Order Through the Ditto Cloud
- Connectivity can be intermittent, but when crew devices regain cloud connection, their devices will sync all offline changes to backend systems.
Modern Mobile Experience
Concept Video
In this video, we demonstrate the experience of our passenger meal order solution. Both cabin crew and passenger can sync entirely without in-flight connectivity.
Don't want to use a native app?Ditto can even sync in web browsers
Meal Order Across All Devices
The Ditto Platform runs seamlessly on Mobile, Web, IoT, and Cloud
- Ditto automatically chooses the best transport to sync data from point to point. In the event a device cannot reach the server, they will fallback to peer-to-peer communication.
Mobile Experience
More Ancillary Revenue while Reducing Cost
- No Capital Expenditure
Ditto enables mobile and web apps that do not require any modification to the aircraft. Ditto can be installed and uses all aviation regulatory allowed wireless bands.
- Reduce Aircraft Weight
Deliver a fantastic, modern mobile, experience while retiring seat-back screens which add weight, fuel, regulatory, installation, and maintenance costs.
- Increase Ancillary Revenue
Passengers can use their mobile apps instead of learning how to use a laggy seat-back screen. Make more money in a modern way.
- Deliver Fantastic Experience Instantly
Deploy new features, new user experiences directly to your cabin crew device simply with app updates
Simple Installation
Real-time Sync from Crew to Passenger
Install Ditto into your crew and passenger apps and watch them seamlessly synchronize orders, inventory, requests, and even chat messages
Frequently asked questions
- What about planes without in-flight connectivity?
- Ditto does not require any in-flight Wi-Fi or connectivity. Your crew's device can talk to the passenger devices seamlessly without any infrastructure.
- Does this offer notifications while the app is in the background?
- Yes! Ditto is able to wake devices up in the background to let passengers know that their order has changed status.
- What is the sync distance between the devices?
- Ditto devices can sync up to 130 meters (426 feet) which is well over the distance of the large Airbus A380
- Can I sync an existing menu in the form of a PDF or image?
- Yes! Ditto can sync files as well. You can sync even a simple menu directly to the passenger!
- Is this an app or a technology?
- Ditto is purely an embedded technology. Embed Ditto into a mobile, web, or IoT app to achieve real-time sync even without an internet connection.
- Are all changes in real-time?
- Yes, Ditto is extremely quick and attempts to achieve incorporating changes very quickly.
- What platforms does it support?
- Ditto can run on iOS 11.0 or higher, Android 7.0 or higher and modern web browsers. Read the docs for further detail.
- What are the impacts on the device's battery?
- Ditto will have an impact on the battery by about 3-8% more in general over a long 12 hour flight.
- My passengers don't all have the mobile apps, can they use the web browser?
- Yes, your passengers can use Ditto from their web browsers. For more information please get started through the portal or check out the web browser solution page