Outages Cause Inefficiency
Reliance on internet is dangerous
- Fulfilling orders becomes much more difficult
Basic functionality is lost during an outage
- Inventory levels cannot be synced across terminals
Outages limit your customers
- Mobile orders cannot be made, credit cards cannot be pre-authorized, and some payment methods become unavailable
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Customer Frustration Leads to Loss of Revenue
- Longer wait times, inability to use loyalty points, and difficulty with payments may lead to customers opting to take their business elsewhere
An Embedded Database in Every Peer
Seamless Fallback with Ditto
- Ditto's Edge Sync Platform automatically chooses the best transport to sync data from point to point. In the event a device cannot reach the server, they will fallback to peer-to-peer communication.
POS Concept Video
Ditto can Reduce your Reliance on Internet
When Ditto is embedded into your Point of Sale, your entire system can sync normally, even without internet.
Terminals Can't Sync While Offline
Error Prone
- Without syncing, the probability of costly errors is increased.
Inconsistent Data
- Data such as stock levels will be inconsistent across terminals
Internet is the Single Point of Failure
But Ditto can help
Automatic P2P Fallback
- During an internet outage, POS systems and other small peers will fall back to a peer-to-peer network
Always Access the Database, Even When Offline
- An offline version of the database will still sync over multiple terminals ensuring payments, orders, and stock levels are consistent
Preservation of Offline Data Upon Reconnection
Automatic Conflict Resolution
- Offline changes are stored locally and will sync instantly when cloud or peer devices are discovered.
Conflict Free Replicated Data Types
- Backed by delta state CRDTs, Ditto is capable of highly frequent and efficient changes
Ditto is not Reliant on Internet
- Even when completely offline, your app will continue to operate and function normally
Contactless Options
Point of Sale Ordering
Sync Orders without Internet
- With Ditto, connections are made without need for cellular of Wi-Fi connection, and without any reliance on a server.
Reduce Lines
- Customers can order in real-time straight from their personal device.
Encourage Loyalty
- Customers who order through the app are more likely to utilize loyalty bonuses which give businesses valuable customer data.
Contactless Kiosks
Simplify Contactless Ordering
- Customers can connect directly from their personal devices
Safer and Faster
- Kiosks can be utilized to give customers a faster way to order both dine-in and dine-out
Ditto Cloud: Lightning Fast Scaling
Excessive Request Handling
Elastic Scalability
- Nodes in the Ditto cloud can be added and removed without any downtime or risk of widespread system failure.
Better Performance
- Automatically scale up and down in real-time based on demand
Reduce Slow Loading
- Ensure that customers are always able to order and are never served a lengthy loading or error screen.
Customers Hate Slow Loading Loyalty Apps
Low Cell Connection
Customers often give up on loyalty benefits if the app needs to load for more than a few seconds
Loss of Customer Data
Inability to pay through the app or not syncing loyalty means losing out on important customer data
With Ditto, Loyalty Apps Work Better
Fast
- Loyalty information can be stored offline allowing customers to sync instantly, avoiding annoying loading screens
Secure
- Only devices with common certificates can directly communicate and translate each others’ encrypted data packets
Employee Device Sync
- Synchronize orders and inventory seamlessly with multi-hop sync when workers are far from the restaurant POS system or using cellular data.
Safely and Efficiently handle to-go orders
Curbside Pickup
- Ditto enables customers to wait a safe distance away while being informed of order status, alerts from store staff, and when it is safe to approach.